FAQ section
Category: Marketing · Tags: faq, questions, help, details, topics
Frequently asked questions
Answers to what teams ask most, grouped by topic. Cannot find yours? Contact support.
Getting started
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How long does setup take?
Most teams create their first board in under five minutes. You can import tasks from a spreadsheet file.
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Can I try it before paying?
Yes. Every paid plan starts with a 14-day trial, and no card is needed to begin.
Billing
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Can I switch plans later?
Yes. An upgrade applies straight away; a downgrade applies at the end of the billing period.
-
Do you offer discounts for charities?
Registered charities and schools get 50% off any paid plan. Contact support to apply.
Accounts and security
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Can I sign in with a passkey?
Yes. Add one under Settings, Security, then use it on any device that supports passkeys.
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Who can see my boards?
Only the people you invite. Business plans can also restrict boards to named groups.
Data and privacy
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Can I export my data?
Yes. Any admin can export every board as a spreadsheet or JSON file at any time.
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What happens when I cancel?
Your boards become read-only and stay available to export for 30 days, then they are deleted.
How to use it
Use as a full help section on a pricing or support page where questions fall into clear topics; the two columns collapse into one on narrow screens. For a short, single list of questions inside a panel, use the accordion instead. Replace the topics, questions and answers with your own, give each topic heading a unique id, and point the contact link at your real support page.
Accessibility
A <section> with an <h2>, then one <h3> per topic and a <ul> of questions labelled by that topic, so screen readers can jump topic to topic by heading and hear how many questions each holds. Every question is a native <details>/<summary>, reached with Tab, toggled with Enter or Space and announced as expanded or collapsed without ARIA; the +/- sign is decorative CSS. Questions #0f172a on white (#f1f5f9 hovered) are 17.85:1 (16.30:1), answers #334155 on white 10.35:1, topic headings #1e3a8a on white 10.36:1, and the intro link #1d4ed8 on white 6.70:1.
Source (copy-ready)
<section class="dcl-faq" aria-labelledby="dcl-faq-title">
<h2 id="dcl-faq-title" class="dcl-faq__title">Frequently asked questions</h2>
<p class="dcl-faq__intro">Answers to what teams ask most, grouped by topic. Cannot find yours? <a href="../about.html" class="dcl-faq__link">Contact support</a>.</p>
<div class="dcl-faq__groups">
<div class="dcl-faq__group">
<h3 id="dcl-faq-topic-1" class="dcl-faq__topic">Getting started</h3>
<ul class="dcl-faq__list" role="list" aria-labelledby="dcl-faq-topic-1">
<li class="dcl-faq__entry">
<details class="dcl-faq__q">
<summary class="dcl-faq__summary">How long does setup take?</summary>
<p class="dcl-faq__answer">Most teams create their first board in under five minutes. You can import tasks from a spreadsheet file.</p>
</details>
</li>
<li class="dcl-faq__entry">
<details class="dcl-faq__q">
<summary class="dcl-faq__summary">Can I try it before paying?</summary>
<p class="dcl-faq__answer">Yes. Every paid plan starts with a 14-day trial, and no card is needed to begin.</p>
</details>
</li>
</ul>
</div>
<div class="dcl-faq__group">
<h3 id="dcl-faq-topic-2" class="dcl-faq__topic">Billing</h3>
<ul class="dcl-faq__list" role="list" aria-labelledby="dcl-faq-topic-2">
<li class="dcl-faq__entry">
<details class="dcl-faq__q">
<summary class="dcl-faq__summary">Can I switch plans later?</summary>
<p class="dcl-faq__answer">Yes. An upgrade applies straight away; a downgrade applies at the end of the billing period.</p>
</details>
</li>
<li class="dcl-faq__entry">
<details class="dcl-faq__q">
<summary class="dcl-faq__summary">Do you offer discounts for charities?</summary>
<p class="dcl-faq__answer">Registered charities and schools get 50% off any paid plan. Contact support to apply.</p>
</details>
</li>
</ul>
</div>
<div class="dcl-faq__group">
<h3 id="dcl-faq-topic-3" class="dcl-faq__topic">Accounts and security</h3>
<ul class="dcl-faq__list" role="list" aria-labelledby="dcl-faq-topic-3">
<li class="dcl-faq__entry">
<details class="dcl-faq__q">
<summary class="dcl-faq__summary">Can I sign in with a passkey?</summary>
<p class="dcl-faq__answer">Yes. Add one under Settings, Security, then use it on any device that supports passkeys.</p>
</details>
</li>
<li class="dcl-faq__entry">
<details class="dcl-faq__q">
<summary class="dcl-faq__summary">Who can see my boards?</summary>
<p class="dcl-faq__answer">Only the people you invite. Business plans can also restrict boards to named groups.</p>
</details>
</li>
</ul>
</div>
<div class="dcl-faq__group">
<h3 id="dcl-faq-topic-4" class="dcl-faq__topic">Data and privacy</h3>
<ul class="dcl-faq__list" role="list" aria-labelledby="dcl-faq-topic-4">
<li class="dcl-faq__entry">
<details class="dcl-faq__q">
<summary class="dcl-faq__summary">Can I export my data?</summary>
<p class="dcl-faq__answer">Yes. Any admin can export every board as a spreadsheet or JSON file at any time.</p>
</details>
</li>
<li class="dcl-faq__entry">
<details class="dcl-faq__q">
<summary class="dcl-faq__summary">What happens when I cancel?</summary>
<p class="dcl-faq__answer">Your boards become read-only and stay available to export for 30 days, then they are deleted.</p>
</details>
</li>
</ul>
</div>
</div>
</section>
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